ControlUp Consulting & DEX
Make digital employee experience measurable, understand issues faster and optimise workspaces proactively.
What it means
Deyda Consulting supports the selection, architecture, implementation and evolution of ControlUp. We translate technical telemetry into meaningful DEX insights and create visibility across virtual desktops, physical endpoints, applications and user experience.
Service components
- ControlUp architecture, implementation and configuration
- Real-Time DX plus VDI, DaaS and endpoint monitoring
- DEX metrics, dashboards and targeted reporting
- Root-cause analysis for logon, performance and connectivity issues
- Alerting, scripts, automation and proactive remediation
- Operational processes, knowledge transfer and continuous optimisation
Your benefit
Your IT team can identify relevant issues earlier, reduce analysis and resolution time, and base decisions on reliable usage and experience data. The precise scope depends on your platform, licensing and operational objectives.
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Frequently asked questions
Can this service start with a one-off assessment?
Yes. The initial scope can be limited to a defined assessment. Further implementation or ongoing support is agreed separately.
What information is needed at the start?
The required information depends on the service. Typically, current architecture, versions, relevant configurations, known symptoms, logs and responsible contacts are clarified first.
Can the work be delivered remotely?
In many cases, yes. Secure remote access and suitable technical contacts are required. On-site work can be agreed when necessary.
How are the results documented?
The agreed deliverable can include findings, priorities, recommended actions, implementation notes and information for operational handover.
Discuss your requirements
Tell us briefly about your environment and the desired scope.
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