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    Way to work together

    Managed Services

    Operate recurring technical tasks through an agreed scope, consistent processes and transparent documentation.

    Discuss your requirements ↗
    How it helps

    A model matched to your task.

    Managed services suit activities that need regular monitoring, assessment or implementation. Service scope, communication paths, prerequisites and boundaries are agreed transparently in advance.

    What can be included

    • Defined technical service and system scope
    • Agreed review, update and communication processes
    • Documentation of actions, outcomes and follow-up tasks
    • Regular review of the agreed operating model
    Delivery

    Clear from first discussion to outcome.

    1. 01

      Define systems, responsibilities and service boundaries

    2. 02

      Agree the recurring workflow and communication paths

    3. 03

      Deliver, document and evolve the service when required

    Your outcome

    You gain a repeatable technical process with clear ownership and transparent outcomes.

    Matching services

    Choose a concrete starting point.

    ServiceNetScaler Security Readiness

    Continuous CVE monitoring, security workarounds and coordinated updates.

    Best fit: Ongoing assessment and delivery of NetScaler security actionsView service ↗    ServiceCitrix Platform Management

    Review, maintain and evolve Citrix sites through an agreed recurring service.

    Best fit: Recurring technical management of a Citrix siteView service ↗    ServiceControlUp Managed Monitoring & Optimisation

    Continuously manage monitoring, alerts, automation and operational reporting.

    Best fit: Continuous maintenance of ControlUp monitoring and automationView service ↗    ServiceCitrix Lifecycle & Update Management

    Manage Citrix versions, updates and technical lifecycles through a planned service.

    Best fit: Planned Citrix updates and a controlled technical lifecycleView service ↗

    Frequently asked questions

    Which services can be delivered on a recurring basis?

    The exact scope is agreed. Examples include regular reviews, updates, security assessments and documented optimisation activities.

    Is 24/7 availability included automatically?

    No. Availability windows and response objectives apply only when explicitly agreed as part of the service.

    How are changes and outcomes documented?

    Completed actions, technical results and required follow-up tasks are recorded in the agreed format.

    Discuss this way of working

    Tell us briefly about your environment, objective and current situation.

    Contact Deyda Consulting ↗