NetScaler Security Readiness
An ongoing NetScaler update service with proactive CVE monitoring and checks for indications of potential security incidents.
What it means
Deyda Consulting monitors relevant NetScaler security advisories, uses direct communication with Citrix product contacts, and assesses the required action for your environment. Security workarounds and firmware updates supplied by Citrix are prepared and implemented remotely. A service target of implementation within twelve hours after release by Citrix can be agreed. Available indicators are also checked for signs of a potential compromise.
Service components
- Proactive notification of relevant NetScaler vulnerabilities and CVEs
- Assessment, preparation and implementation of security workarounds
- Planning and execution of required NetScaler firmware updates
- Checks of available Indicators of Compromise and file integrity
- Documentation of actions, findings and prioritised recommendations
Your benefit
You gain a continuous security and update process instead of isolated measures. A named contact and secure remote access to the NetScaler environment are required. General incident troubleshooting, outages and new functionality are outside the service scope. A clean IoC check cannot conclusively rule out compromise; specialised forensic investigation is required when there is concrete suspicion.
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Frequently asked questions
Can this service start with a one-off assessment?
Yes. The initial scope can be limited to a defined assessment. Further implementation or ongoing support is agreed separately.
What information is needed at the start?
The required information depends on the service. Typically, current architecture, versions, relevant configurations, known symptoms, logs and responsible contacts are clarified first.
Can the work be delivered remotely?
In many cases, yes. Secure remote access and suitable technical contacts are required. On-site work can be agreed when necessary.
How are the results documented?
The agreed deliverable can include findings, priorities, recommended actions, implementation notes and information for operational handover.
Request this service
Tell us briefly about your environment and the desired scope.
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